AppCrash

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lazenby
Posts: 14
Joined: 10 Jun 2024, 22:12

AppCrash

Post by lazenby »

Hi
Whenever I exit EE 2, there is an "AppCrash" message in the event viewer:
Name der fehlerhaften Anwendung: EE2.exe, Version: 1.6.0.11, Zeitstempel: 0x66562b24
Name des fehlerhaften Moduls: EE2.exe, Version: 1.6.0.11, Zeitstempel: 0x66562b24
Ausnahmecode: 0xc0000005
Fehleroffset: 0x0010306d
ID des fehlerhaften Prozesses: 0x0x3D18
Startzeit der fehlerhaften Anwendung: 0x0x1DABC0652CEDCD7
Pfad der fehlerhaften Anwendung: E:\Program Files (x86)\Sierra\Empire Earth II\EE2.exe
Pfad des fehlerhaften Moduls: E:\Program Files (x86)\Sierra\Empire Earth II\EE2.exe
Berichtskennung: bd9afe0d-7452-4414-bba1-d486aa2df8ba
Vollständiger Name des fehlerhaften Pakets:
What could be the reason

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Dr.MonaLisa
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Re: AppCrash

Post by Dr.MonaLisa »

Does it only happen on game exit?

Please click on this link and Open the UP1.6 Launcher in the popup window: empireearth2://GenerateMD5Checksums-Rep ... by-EndNick

After that, please wait until a new web page with the generated Installation Validation Report opens in your Web Browser, then copy the link (URL) of that web page and paste in this topic.
Best regards,
Dr.MonaLisa
Ministry of Game Affairs
Department of Control and Complains
lazenby
Posts: 14
Joined: 10 Jun 2024, 22:12

Re: AppCrash

Post by lazenby »

Dr.MonaLisa wrote: 12 Jun 2024, 18:54 Does it only happen on game exit?

Please click on this link and Open the UP1.6 Launcher in the popup window: empireearth2://GenerateMD5Checksums-Rep ... by-EndNick

After that, please wait until a new web page with the generated Installation Validation Report opens in your Web Browser, then copy the link (URL) of that web page and paste in this topic.
https://ee2.eu/validator/?viewreport=20 ... nby.report
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Dr.MonaLisa
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Re: AppCrash

Post by Dr.MonaLisa »

Your game installation is fine.

If it's only happening on quitting the game, you can safely ignore it. It's possibly some third-party program, such as Antivirus or something else that hooks DLLs to the game process causes the crash.

Just to confirm, it's only happening on game exit when you manually press the Quit button in game?
Best regards,
Dr.MonaLisa
Ministry of Game Affairs
Department of Control and Complains
lazenby
Posts: 14
Joined: 10 Jun 2024, 22:12

Re: AppCrash

Post by lazenby »

the scan yesterday was running while the game was still active in the background. strangely enough, this time, when i closed it, there was no appcrash message. and yes, the crash was always when i pressed the exit button in the game. there was also always a message in the message center. something like: ee 2 has ended, you have played ........min/hours. restart?
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Dr.MonaLisa
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Re: AppCrash

Post by Dr.MonaLisa »

So today even on game exit there is no crash? I guess that's good.
Best regards,
Dr.MonaLisa
Ministry of Game Affairs
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lazenby
Posts: 14
Joined: 10 Jun 2024, 22:12

Re: AppCrash

Post by lazenby »

Yes, that is very good
Thanks

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