Latest Patch Crashing on Startup

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StimuL8
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Joined: 07 Aug 2024, 13:36

Latest Patch Crashing on Startup

Post by StimuL8 »

EE2 UU worked until this patch, now it will not even make it to the launcher.

Tried reinstalling twice, before doing a full wipe.....

Then did a full wipe and registry cleaning.....

Installed GOG Gold version.

Started fine, just will not full screen.

Installed the 1.6.017 patch and crashed again on startup.....

Anyway I can get the older version?

Or you can help please?

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Dr.MonaLisa
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Re: Latest Patch Crashing on Startup

Post by Dr.MonaLisa »

Please click on this link to generate the checksums of your EE2 folder, then paste generated report URL in this topic:

empireearth2://GenerateMD5Checksums-Rep ... L8-EndNick


There's no increasement in crash reports after the newest version release: https://ee2.eu/statistics/?period=30d#launchstats so most likely something else in your OS changed.


It would be nice if you described what exactly is happening in more details. What do you understand by "crashing"? Is the Launcher window successfully shown, and you can select to start EE2 or EE2: AOS? Is it showing any error message, or the game closes after clicking to start it? Is the splash screen shown?
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StimuL8
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Re: Latest Patch Crashing on Startup

Post by StimuL8 »

First of all Thank you for the response.
And the well working patch

Used the validator and got this link and a long webpage with lots of files listed....
Is this what you wanted?
https://patch.ee2.eu/patch15/Installati ... uL8.report

As far as the system it is 8.1 pro, not updated any longer and except for the uninstall and reinstall on these.
Has had nothing changed in over 2 months.

ON STARTING THE GAME:
Double click the Empire Earth 2 AOS icon.
The small splash screen comes up stating the version of the unofficial patch.
Then brings up the EE2X ver. 1.6 Launcher has stopped working. (crash notification)

Has this in the view problem details underneath:

Problem Event Name: BEX
Application Name: EE2X.exe
Application Version: 1.6.0.17
Application Timestamp: 66a139e1
Fault Module Name: EE2X.exe
Fault Module Version: 1.6.0.17
Fault Module Timestamp: 66a139e1
Exception Offset: 00375b5d
Exception Code: c0000409
Exception Data: 00000002
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 2cf1
Additional Information 2: 2cf1bb62bb3c6c0078e13efa4d340977
Additional Information 3: d404
Additional Information 4: d4046577eeafb15923bf01b6e83af454

Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
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Ask anything else you need, I appreciate the time.
Thank you.
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Re: Latest Patch Crashing on Startup

Post by Dr.MonaLisa »

Thanks. Your installation looks fine.

Did you actually use 1.6.0.015 before? Or you had some older UP1.6 version? Do you by any chance know which month it worked fine for you?

I found out using Chat GPT that BEX error is:
A "BEX" error in the Event Viewer stands for "Buffer Overflow Exception." This error typically indicates that an application encountered a buffer overflow, which occurs when a program tries to store more data in a buffer (a temporary data storage area) than it can hold. This can lead to data corruption, application crashes, or even exploitation by malicious software.
The only thing I can think of is that it might be related to boost::interprocess library that causes some other problems in the recent updates, for example: https://ee2.eu/patch/changes/#160014
— Fixed a game crash (game closing on launch) that affected a small number of players. Some players experienced the "boost::interprocess_exception library_error" crash when the Launcher/GameHelper used the "managed_shared_memory" and/or "named_mutex" functions. It now falls back to an alternative Windows method for communication between the Launcher and the DLL. Additionally, you can set "DontUseBoostInterprocessLibraries=1" in the custom configuration command field in UP1.6 Settings if the fallback doesn't work automatically (though this should not happen).
Can you please try to insert "DontUseBoostInterprocessLibraries=1" in UP1.6 Settings (custom configuration command field), and see if it helps?
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StimuL8
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Re: Latest Patch Crashing on Startup

Post by StimuL8 »

What file in the install directory would I add this to?
I see no UP1.6 config Settings file in the folder.
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Re: Latest Patch Crashing on Startup

Post by Dr.MonaLisa »

"Change UP1.6 Settings" is a button in the launcher where you can tweak many of the patch settings.

You can also access this window by clicking on UnofficialVersionConfig.vbs file in your installation folder.
If the window doesn't show up, you can also try inserting that text directly on top of UnofficialVersionConfig.txt file. But if the Settings window doesn't open, then most likely this command also won't help as it's related to the game and these functions shouldn't be used in the settings window.

Hopefully opening it works?

If you added that custom configuration file, but the Launcher is not starting anyway, please download this .zip archive:
LastVersionLauncherFiles_160011-160017.zip
(67.87 MiB) Downloaded 24 times
It has folders with version number inside. The folders contain files such as "EE2.exe", "EE2X.exe", "UP15_GameHelper.dll" and "UP15.dll".
Please copy all files from these version folders one-by-one to the main folder of your game and overwrite existing files. After you copy and replace existing files in your game installation folder, please start the game from EE2.exe or EE2X.exe file and see if it starts. Please find the last version that is opening fine for you (maybe you could try in the backward order, starting from 160017 to 160011). This way we will finally know after which update it stopped working for you, and I can see what changes were done that could potentially cause the issue. But I can't promise that I'll find a workaround, as this seems to work fine for everybody else :( Anyway, it will be good to know the newest version that is opening for you.

Please make sure to temporary disable your Antivirus, as these are executable files that might get randomly blocked and generally slow down the testing process.
Best regards,
Dr.MonaLisa
Ministry of Game Affairs
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StimuL8
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Re: Latest Patch Crashing on Startup

Post by StimuL8 »

Hard to use the launcher, when you cannot bring it up. :)

Tried dbl clicking the UnofficialVersionConfig.vbs
Get the same launcher has stopped working with a BEX error in EE2.exe

Is there a way to add screenshots here?
Cannot see the option.

Went ahead and tried to add the command "DontUseBoostInterprocessLibraries=1" to the UnofficialVersionConfig.txt file, just to try it and changed nothing, so I reverted it back.

Am dling the file and will try what you have suggested with the version changes, but will be very busy the next week in real life, so may take me a bit.....

I love the game, so really appreciate your efforts to help me.
With your help, maybe we can figure this out.
Thx Doc.
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Re: Latest Patch Crashing on Startup

Post by Dr.MonaLisa »

You can attach files when you click on the "Full Editor & Preview" button, and then in the Attachments tab you can upload files.

For now detecting which is the last version that works for you from that . zip file is essential to continue, because then I can review changes and see which one potentially causes this error on yours OS.

And by the way, this still might be some third party antivirus interfering with the Launcher. Do you by any chance use some third party programs such as antiviruses or "Tune Up" programs that are supposed to optimize the system? If yes, they are very likely to cause problems.
Best regards,
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Ministry of Game Affairs
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StimuL8
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Joined: 07 Aug 2024, 13:36

Re: Latest Patch Crashing on Startup

Post by StimuL8 »

Affirmative on the attaching files.....

Got the zip file and it is good.....

Just AVG Antivirus none of the extras, but I have never had any problems with it alerting on the files.....NONE of that tuneup/optimizer crap...Been using comps since the early 80's and knowledgeable, just not an outright coder.
I do run Glary Utilities whenever uninstalling etc to clean the registry, but other than that, nothing but a yearly defrag.....

I'll do what you suggested and see what happens and will advise and I'll start at 016 and move backwards and see what happens.....

8am and walking out the door within the hour for a very busy week.....
Appreciate the help once again.
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Re: Latest Patch Crashing on Startup

Post by Dr.MonaLisa »

Thanks. When you find the working version please let me know and I'll be sending you new updated files for test to see when it's fixed.
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