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✔ Please confirm if your problem was solved after you receive the answers!

Posted: 04 Nov 2017, 15:35
by Dr.MonaLisa
After you create a topic in the "Help, Questions & Problems. Empire Earth II Support" subforum, please remember to check your topic for answers. I usually answer within 24 hours after the topic was created.
When the provided answer solves your problem, please don't forget to confirm it, for example by posting: "Thanks, it solved my problem". Leaving topics without the solution confirmation is not nice and it doesn't help to improve our support. If the provided answer doesn't help you or if some part of your question was skipped - please don't feel afraid to ask the same question (in the same topic) again. If you "gave up" and you're not trying to solve your problem anymore - please also inform us about it.

Basically, the author of the topic should usually have the last post in the created topic, after receiving answers.

Re: ✔ Please confirm if your problem was solved after you receive the answers!

Posted: 26 Aug 2018, 10:57
by Gonzalo
Genial idea, Leader, It's really annoying in another forums that many times the problem is not solved or is solved behind the scene, with little transparence!! :)