SOLUTION for 'FATAL PROBLEM: Can't open main game directory. Make sure your "My Documents" folder is available'.

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Dr.MonaLisa
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SOLUTION for 'FATAL PROBLEM: Can't open main game directory. Make sure your "My Documents" folder is available'.

Post by Dr.MonaLisa » 05 Jan 2019, 08:07

Empire Earth 2 / Empire Earth 2: The Art of Supremacy

We have received two reports about problems with starting EE2 and EE2: AOS for the following reason:
FATAL PROBLEM:
--> Can't open main game directory.
Make sure your "My Documents" folder is available
Screenshot:
fatal main.png
fatal main.png (23.69 KiB) Viewed 1065 times
This problem is usually caused by the anti-ransomware modules enabled in your Antivirus.
Anti-ransomware modules block programs from writing access to specified directories. EE2 uses the "Documents" folder to store game data.

Thanks to player "Dre" we know that this problem affects Windows Defender users.
Please follow the following guides to learn how to disable this buggy feature:
https://support.microsoft.com/en-us/hel ... s-security
win10controlledfolders.PNG
win10controlledfolders.PNG (34.39 KiB) Viewed 1065 times
Youtube video:
Best regards,
Dr.MonaLisa
Ministry of Game Affairs
Department of Control and Complains


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